Vraj Corporation (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information we collect from you. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, offline communications, and business operations.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name, company name, designation.

• Contact details such as email address, phone number, and mailing address.

• Billing and payment details for transactions.

1.2 Non-Personal Information:

• Browser type and version.

• IP address and geolocation data.

• Information collected via cookies and similar technologies.

• Usage data, such as pages viewed, time spent, and referring URLs.

1.3 Information from Third Parties:

We may receive information about you from authorized dealers, distributors, or other third parties involved in our business network.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process orders, deliver products, and provide after-sales support.

• To respond to inquiries, complaints, or service requests.

• To improve our website, products, and services.

• For marketing purposes, such as sending newsletters, promotions, and updates.

• To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

3.1 Service Providers:

With trusted third-party vendors who assist in providing services such as shipping, payment processing, and IT support.

3.2 Legal Compliance:

To comply with legal obligations, court orders, or government requests.

3.3 Business Transactions:

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no system is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage. By continuing to use our website, you consent to the use of cookies as outlined in our [Cookie Policy].

6. Your Rights

Depending on applicable laws, you may have the following rights:

• Access your personal information held by us.

• Request correction or deletion of your data.

• Opt-out of receiving marketing communications.

• Restrict or object to the processing of your data.

• File a complaint with the relevant data protection authority.

To exercise these rights, please contact us using the details provided below.

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these third parties before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the “Effective Date” revised.